Monday, November 13, 2006

#45: Organizational culture

Why does organizational culture matter? Consider this: As a manager you cannot imagine all the things that could possibly go wrong and then dictate the appropriate response an employee should make. Some form of social influence is needed to guide attitudes and behaviors.

We use three types of social influence, namely obedience, compliance and conformity. Obedience is obvious. Compliance happens when others adhere to a standard or regulation that you have requested. Conformity happens when individuals change behavior and attitudes in order to adhere to the generally accepted rules or views on how they should behave.

Conformity is the basic purpose of a culture, to make it obvious that this is the way we do things here. But be warned. As Peter Drucker said - Company cultures are like country cultures. Never try to change one. Try, instead, to work with what you've got.

I’m james@nonsenseatwork.com

Copyright: 2006 James Henry McIntosh

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