#76: Perceptual errors at work - part 1
Why is it important for team leaders to understand and manage perceptual errors? Because perceptual errors result in us interpreting reality incorrectly. This leads to ineffective responses and inappropriate behaviors, which in turn reduces team effectiveness.
Here is the first perceptual error to watch out for. It’s called the false consensus effect. We tend to assume that others behave or think like us to a greater extent than is actually the case. For example, smokers tend to believe that a greater number of people smoke than the actual number who do smoke.
Why do we do this? Firstly, we like to think that others agree with us, because this means that we are "right". Secondly, due to a general lack of diversity in the work-place, we tend to work with people who already share our views.
You can counter the false consensus effect by simply having people around who think differently.
I’m james@nonsenseatwork.com
Copyright: 2007 James Henry McIntosh
James can be heard on Public Radio, 88.9 FM WCVE, Richmond VA.
Monday - 7:19am and Saturday - 8:19am
Here is the first perceptual error to watch out for. It’s called the false consensus effect. We tend to assume that others behave or think like us to a greater extent than is actually the case. For example, smokers tend to believe that a greater number of people smoke than the actual number who do smoke.
Why do we do this? Firstly, we like to think that others agree with us, because this means that we are "right". Secondly, due to a general lack of diversity in the work-place, we tend to work with people who already share our views.
You can counter the false consensus effect by simply having people around who think differently.
I’m james@nonsenseatwork.com
Copyright: 2007 James Henry McIntosh
James can be heard on Public Radio, 88.9 FM WCVE, Richmond VA.
Monday - 7:19am and Saturday - 8:19am
posted by James Henry McIntosh at
8:18 AM
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