#202: At the top of the pyramid

As I explained last week, I like my leaders to be on top of the organizational pyramid.

Now let me tell you why I prefer a pyramid hierarchy to some of these fancy modern designs, like the wagon-wheel with the customer at the center.

A pyramid structure clearly shows the hierarchy of power and status. But it also shows the hierarchy of responsibility and accountability.

When it comes to execution of plans and delivering on promises made to customers and stakeholders, then responsibility and accountability matter. And it matters that we all know where the buck really stops.

Which part of the pyramids in Egypt is visible from afar? Yes, the pointy bit at the top.

I think that many modern business problems stem from the fact that many people at the top do not realize that we can see them clearly. And that it is very clear to us when they are not stopping the buck where it is supposed to be stopped.


I’m james@nonsenseatwork.com

Copyright: 2008 James Henry McIntosh

James can be heard on Public Radio, 88.9 FM WCVE, Richmond VA.
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