#287: Want my business? Call me Mister

Last week I explained why I am purposefully picking only little things to hate. Here is my current chosen little hate. Complete strangers who call me James instead of Mr McIntosh.

This shallow familiarity that some businesses foist on me in the name of customer service really annoys me.

No, I am not talking about tele-marketers. The fools who write those swarmy scripts with my first name scatter throughout are not worthy of my contempt.

I’m talking about real people who should know better.

Hey, I’m not a snob. It’s just that I like a bit of distance between us until I know you better. And until I know you better I won’t know whether I like your customer service enough for us to become familiar.

Until then, could we please have a modicum of manners and a shot at professionalism? After all, your job is to make me feel important, not commonplace.

You might even charm me into spending.



I’m James McIntosh at nonsenseatwork.com

Copyright: 2009 James Henry McIntosh

James can be heard on Public Radio: Monday - 7:19am and Saturday - 8:19am
88.9 FM WCVE, Richmond VA | 89.1 FM WCNV, Heathsville VA | 90.1 FM WMVE, Chase City VA